Home Care Packages
St Basils offers individual care and support services across all levels of the Support at Home program which are personally tailored to your preferences and choices
You and your loved ones can receive care and support services in the privacy of your home, as well as be supported to stay active and connected in your community.
Our support workers (wherever possible) are thoughtfully matched with your interests, culture and language in mind, and our clients often tell us they truly feel the warmth of our services when receiving care and support from our staff.
St Basil’s offers services that are important to you, ranging from basic in home support such as cleaning, light gardening, meal preparation and cooking, through to showering, dressing and grooming, as well advanced personal health care, physio, podiatry, occupational therapy, specialised aids and equipment, dieticians, speech pathologists and nursing support to keep you safely in your home for as long as you choose.
We give you the choice and flexibility to decide how you want to prioritise your services and best utilise your Home Care Package funding from the Australian Government*.
How is St Basil’s different from other Providers?
Values Driven Approach
Everything that we do for you, and how we do it is underpinned by our Values. St Basil’s Values of Respect, Empathy, Integrity and Acceptance drive the behaviours that underpin the delivery of care and support services to you or your loved ones.
Relationship Matters
We understand the importance of our relationship with you and making you feel comfortable. We take the time to build a respectful relationship with you and your family or carer, and make every effort to keep a small team of known support workers providing services to you.
Personalised Support
We will always develop care and support services that meet your personal care and support needs safely and appropriately. We truly care about you and your family or carers wellbeing, and ensure your preferences are known and supported.
Flexible Services
We understand that your needs and preferences will continue to change, and we remain responsive to this, supporting you to live your life the way you want, and enable you to change your care and support services at any time to continually meet your needs.
CaLD Provider
We provide services that understand and respect your culture and language, and wherever possible we will provide support workers who can speak your language and understand your culture to support you better.
Steps to receive Home Care Package funding
- Contact your GP and request an Aged Care Assessment (commonly referred to as an ACAT assessment) OR visit my aged care and book in your own assessment Home Care Packages | My Aged Care
- Once assessed you will be entered into the national queue for a package at the level of your assessment
- My Aged Care will send you a letter telling you that you have been granted a package – the letter will include your unique referral code
- Contact St Basil’s and advise your referral code
- St Basil’s Care Manager will make an appointment to visit you to explain your options, explain your funding and budget, set up a service agreement and care plan based on your needs
- Your services will then commence immediately – Welcome to St Basil’s!
For more information regarding the process please go to My Aged Care
Our Fees
We understand that at times our clients may experience financial hardship, and we will always work with you to support you through these times, negotiate your fees, and look for additional hardship support options that are available to you.
Our exit amount
Did you know we’re a specialist CaLD Provider?
Respite Services
We also offer In Home and Centre Respite Services. Find out more.
Get in touch with St Basil’s
Talk to a Home Care Provider who has serviced clients for over 20 years. Contact us direct on 08 6146 2585 or fill in your details below.